Tuesday, October 20, 2015

"Twitter’s Safety and Free Speech Tightrope"


                Although this article does raise some points which will be argued later, I fundamentally disagree with their attack on social media mongrels such as Twitter whose selling point and main feature is absolute freedom of speech. Chemaly asking Twitter and other social networking elites to implement both “safety and freedom of speech” is a paradox in itself due to the nature of free speech allowing anything and everything to be said. According to Chemaly “Twitter’s fundamental structure, enabling as close to unfettered communication as possible, is simultaneously the source of its profit and its abuse potential” but this structure cannot be altered without disabling the function of the website and imposing limits on the freedom of speech of any and all individuals using this communications network. This structure which was, and remains, the founding pillar of the company is simultaneously the only aspect which cannot be compromised on since the existence of an outlet which allows no-strings attached communication to a massive audience is not only a great way to communicate with friends and family nationally and internationally, but the scope of the audience that can be reached allows Twitter, amongst others, to be used as vital modern day instruments for social change and evolution. This necessity is especially important in countries where restrictions have been placed on free speech by the governments themselves such as in Egypt and Libya where entire regimes have been toppled through the use of social media as a means of mass communication and national connectivity amongst those working for a greater future. The efforts put forth by these individuals, and the results of their online/real world revolutions, would have been in vain had Twitter’s harassment restrictions been stricter than they were at the time simply due to the fact that these people were harassing politicians throughout the revolution and as such would have been banned from communicating via the networking site and would have lost the massive audience Twitter provides. For this reason I believe that the movement towards increasing policies against volatile and emotional speech on Twitter violates the “respect for the basic principles of free expression” (Chemaly) which are integral for any and all modern democratic societies.

            Despite my beliefs regarding this topic of free speech, Chemaly does propose some valid arguments mainly when considering the effect of consumer needs on company policy. As Chemaly points out Twitter, and all social networks, is a private company that “[prioritizes] profit” and to do so must attract the largest possible audience. This inherent limit in the purpose of capitalism forces the company to compromise on some of its core beliefs so that the needs of the community may be met, and the most customers would be attracted, such as when backlash to when the “company changed (and then restored) its blocking feature” (Chemaly) forced it to submit to the demands of the population so that they would keep profits high. Due to this need to please the many company policies may once again be forced to impose more drastic changes in an attempt to increase overall safety, and with it acceptance, of users of the social network similar to changes implemented by Facebook to “recognize instances of gender-based hate and harassment on its platform” (Chemaly). Although these changes would reduce the overall freedom of the website and the allowance of individuals to speak whatever is on their minds, be it good or bad, Twitter will have to make these changes and adapt to the ever changing social market so that it may survive in the long run as a relevant and prominent social network. As Chemaly states “Twitter is now constantly updating its policies and rules to create a more level playing field” and thereby allowing itself to be more accepted by the public and turnover a larger profit by the year’s end.

Works Cited
Chemaly, Soraya. "Twitter’s Safety and Free Speech Tightrope." TIME Ideas. TIME,                23 Apr. 2015. Web. 20 Oct. 2015.

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